Privacy Policy

1. Personal data we collect

• Contact details you provide in forms (e.g., name, email, phone).
• Account-related and request details (e.g., the content of your message).
• Technical data from your device and browser (e.g., IP address, device identifiers, cookies and similar technologies, logs).

2. How we use personal data

We use personal data to:

• Respond to your requests and communicate with you.
• Provide and improve our services, including troubleshooting and security.
• Understand how the website is used (analytics), and in some cases show relevant offers (marketing), subject to your choices.
• Comply with legal obligations.

Processing is carried out in accordance with Закон України «Про захист персональних даних».

3. Legal grounds for processing

We process personal data only when we have a lawful basis under Ukrainian law, including as described in Закон України «Про захист персональних даних». Where we use cookies or similar technologies for analytics/marketing, we provide a disclosure and handle user rights in accordance with that law.

4. Who we share personal data with

We may share personal data with:

• Service providers that help us operate the website (e.g., hosting, analytics, and technical support).
• Authorities, if required by law.

When sharing occurs, we take steps to ensure that appropriate confidentiality and security safeguards are maintained, consistent with Закон України «Про захист персональних даних».

5. Your rights in Ukraine (UA)

Depending on applicable circumstances, you may have the right to:

• Access information about your personal data.
• Request correction of inaccurate data.
• Request deletion or withdrawal of consent where applicable.
• Request restriction of processing.
• Complain to the relevant supervisory authority.

These rights are established and governed by Закон України «Про захист персональних даних».

6. Retention

We keep personal data only for as long as necessary for the purposes described in this policy and to meet legal and operational requirements.

7. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

8. Contact the controller

For questions about personal data, or to request changes/deletion, contact us:

Contact form

If you use our contact form, submission redirects to our thank-you page. No additional validation or custom success flow is used in the form.